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Help and FAQs

Our Frequently Asked Questions showcases many commonly asked questions and answers that our visitors and customers might have. Please check below to see if your question has been asked and answered – and if not – please contact us so we can answer any questions you may have.

Is Evodia Australia owned and made?

We are proudly 100% Australian owned with our head office based in Melbourne, and all of our products are manufactured in Australia.

Is Evodia Vegan friendly?

Evodia is vegan friendly choosing not to use any animal by-products in our formulations.

Does Evodia use Palm Oil?

Evodia Australia products do not contain palm oil. Other ingredients commonly derived from palm, such as glycerine, are certified sustainably sourced, having met stringent standards related to social, economic and environmental impact.

Are Evodia products tested on animals?

No we do not test on animals. At Evodia, we have always believed passionately in providing everyone with beautiful, quality bath products developed with respect to our environment and without the use of animal testing. We adhere to all regulatory requirements and do not test any of our products on animals as part of our product development process, nor do we believe in animal testing as a company.

What if I have a reaction to one of your products?

If you have an allergic reaction to an Evodia product, discontinue use immediately and consult your doctor. You may return the product to the location where you purchased it for a full refund. If the store does not allow a full refund, please contact info@evodia.com.au

Can I get in touch with a real person?

Yes, you can call our Customer Care team on 1300 364 515 or email us at info@evodia.com.au. We would love to hear from you!

What is the best way to apply my Fragrance Mist?

Hold your fragrance mist about 20cm away from skin and spray directly on your pulse points. Pulse points are the locations on the body where the blood vessels are closest to the skin, including the inner wrists, base of the throat, behind ear lobes, cleavage, behind knees, and the inner elbows. The heat generated on these points help to intensify and disperse your fragrance throughout the day.

How long will my Fragrance Mist last on the skin?

The Fragrance Mist will last 2 – 3 hours on the skin. Because the Fragrance Mist contains a lower percentage of fragrance than an Eau De Parfum, it is a great lighter alternative for those who are easy irritated by perfumes. The Fragrance Roll On is perfect for topping up your fragrance throughout the day.

How can I make my fragrance last longer?

To increase the longevity of your fragrance, layer your products. Start with your Fragrance Mist and Hand Cream. Then top up your fragrance with a Fragrance Roll On during the day.

Why can one fragrance smell different on one person to another?

No two skins are the same. We all have different skin types that influence the way a fragrance develops on the skin. Some factors that can affect our skin include diet, hormones, hydration, medications etc.

What is a top note?

The top notes are the first notes you smell when applied to the skin. They are small, light molecules that evaporate quickly off the skin, usually about 5 – 10 minutes. Common top notes are lemon and lime.

What is a middle note?

Middle notes are often referred to as heart notes because they form the main body of the fragrance. They appear once the top notes have started to dissipate and last longer on the skin. Common middle notes are florals or fruits.

What is a base note?

The base notes are the last notes to appear, it is important to consider this when choosing a fragrance as the base notes are the longest lasting. When selecting your fragrance spray directly onto the skin and allow 10-15 mins for the fragrance to fully develop. Common base notes are musk, vanilla and sandalwood.